Effective Date: October 16, 2026
Welcome to Sterling Medical Center. These Terms & Conditions govern your access to and use of our website, https://sterlingmedicalcentermi.com/, including its content, appointment request features, contact forms, and other online services.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue using the website.
These Terms & Conditions apply to website use and do not replace applicable patient agreements, informed consent documents, insurance arrangements, or legal rights governing medical care.
1. About Sterling Medical Center
Sterling Medical Center is a healthcare provider serving patients in Michigan, including Sterling Heights and Dearborn.
Our services may include primary care, urgent care, preventive healthcare, telemedicine, and other medical services described on our website.
Information about services, provider availability, office hours, and appointment options may change without prior notice.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with its security, functionality, or availability.
You agree not to:
- Use the website for unlawful, fraudulent, or misleading activities.
- Attempt to gain unauthorized access to website systems, patient information, or administrative accounts.
- Introduce viruses, malicious software, or harmful code.
- Interfere with website performance or security.
- Submit false, inaccurate, or misleading information through website forms.
- Copy, reproduce, or commercially exploit website content without authorization, except as permitted by law.
We reserve the right to restrict access to website features where necessary to maintain security or prevent misuse.
3. Medical Information Disclaimer
Content published on the Sterling Medical Center website is provided for general educational and informational purposes only.
It is not intended to replace professional medical advice, diagnosis, treatment, or consultation with a qualified healthcare provider.
Medical information on this website may not apply to your specific condition, medical history, or circumstances.
You should always consult a qualified healthcare professional regarding medical concerns, symptoms, medications, or treatment decisions.
Do not disregard professional medical advice or delay seeking medical care because of information obtained from this website.
4. Medical Emergencies
This website is not intended for medical emergencies.
Do not use website contact forms, appointment requests, or general email communications to report a life-threatening condition or request emergency medical assistance.
If you are experiencing a medical emergency, call 911 or visit the nearest emergency department immediately.
Submission of a website inquiry does not guarantee immediate monitoring or response by medical personnel.
5. No Automatic Doctor-Patient Relationship
Accessing this website, reviewing medical information, or submitting a general inquiry does not automatically establish a doctor-patient relationship with Sterling Medical Center or any healthcare professional associated with the practice.
A doctor-patient relationship is established through appropriate professional evaluation, acceptance of care, and other applicable healthcare procedures.
Submitting an appointment request does not, by itself, establish such a relationship.
6. Appointments and Scheduling
Our website may allow visitors to request appointments, contact our office, or access third-party scheduling systems.
By submitting an appointment request, you agree to provide accurate and current contact information.
Please note:
- An appointment request is not a confirmed appointment until Sterling Medical Center or its authorized scheduling system confirms it.
- Appointment availability may vary by provider, location, service, and scheduling requirements.
- We may contact you to verify appointment details or request additional information.
- Certain services may require eligibility verification, insurance information, or additional documentation.
- Appointment cancellations and rescheduling may be subject to office policies communicated separately.
Sterling Medical Center reserves the right to modify appointment availability and scheduling procedures as necessary.
7. Telemedicine Services
Sterling Medical Center may offer telemedicine services for eligible patients and medical conditions.
Telemedicine involves delivering certain healthcare services through electronic communications rather than an in-person visit.
By choosing to participate in telemedicine services, you acknowledge that:
- Telemedicine may not be appropriate for every medical condition.
- A healthcare provider may recommend an in-person evaluation when clinically necessary.
- Technical issues may occasionally interrupt electronic communications.
- Additional consent, identity verification, and patient eligibility requirements may apply.
- Providers must comply with applicable professional licensing and healthcare regulations.
Telemedicine appointments may require separate informed consent and are governed by applicable state and federal laws.
The availability of telemedicine services does not guarantee that every condition can be evaluated, diagnosed, or treated remotely.
8. Patient Responsibilities
When communicating with Sterling Medical Center or requesting healthcare services, you agree to provide information that is accurate and complete to the best of your knowledge.
Patients are responsible for:
- Providing accurate contact and appointment information.
- Informing healthcare providers of relevant medical history and current medications during clinical encounters.
- Following appropriate appointment and communication procedures.
- Asking healthcare professionals for clarification regarding medical recommendations.
- Using designated secure communication channels when directed.
- Complying with applicable patient care and administrative policies.
Clinical treatment decisions remain subject to professional medical judgment and applicable standards of care.
9. Privacy and Personal Information
Your privacy is important to Sterling Medical Center.
Personal information submitted through this website is handled in accordance with our Privacy Policy and applicable privacy and healthcare laws.
Medical information that qualifies as protected health information under the Health Insurance Portability and Accountability Act (HIPAA) is subject to additional legal protections where applicable.
For more information about website data practices, please review our Privacy Policy.
Our website Privacy Policy is separate from the practice’s official HIPAA Notice of Privacy Practices.
10. Electronic Communications
By providing your telephone number or email address when contacting our office, you acknowledge that we may use the information to respond to your inquiry or communicate regarding requested services, as permitted by applicable law.
Communications may include appointment confirmations, scheduling updates, administrative notices, or responses to your questions.
Submitting contact information does not automatically constitute consent to receive promotional text messages or automated marketing calls.
Where separate consent is legally required, we will seek that consent before sending the applicable communications.
Standard email and general website forms may not provide the same level of protection as designated secure healthcare communication systems.
Please avoid sending sensitive medical records or confidential health information through general website forms unless specifically instructed to use an appropriate secure channel.
11. Healthcare Services, Insurance, and Payments
Information regarding healthcare services, insurance acceptance, pricing, and payment options may be provided on our website for general reference.
Actual charges, insurance coverage, deductibles, copayments, and patient financial responsibilities may vary depending on the service, insurance plan, provider, and individual circumstances.
Listing an insurance carrier on the website does not guarantee that a specific plan or service is covered.
Patients are encouraged to verify their insurance benefits and financial responsibilities with their insurer and our office before receiving nonemergency services.
Separate financial agreements, payment policies, and applicable patient rights may govern healthcare charges and billing.
12. Website Content and Accuracy
Sterling Medical Center makes reasonable efforts to provide useful and accurate website information.
However, medical knowledge, healthcare recommendations, service availability, staffing, and administrative details may change over time.
We do not guarantee that all website information will always be complete, current, or free from technical or typographical errors.
We may update, correct, or remove website content when appropriate.
Any disclaimer in these Terms & Conditions is subject to applicable law and does not limit responsibilities that cannot legally be excluded.
13. Intellectual Property
Unless otherwise indicated, website text, graphics, logos, branding, design elements, and other original materials are owned by Sterling Medical Center or used with appropriate authorization.
These materials are protected by applicable intellectual property laws.
You may access and use publicly available website information for lawful personal, noncommercial purposes.
You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior written authorization, except as permitted by applicable law.
Third-party names, trademarks, and content remain the property of their respective owners.
14. Third-Party Websites and Services
Our website may contain links to external websites, mapping services, scheduling platforms, review services, or social media websites.
These third-party services operate under their own terms, privacy policies, and security practices.
Sterling Medical Center does not control and is not responsible for independently operated third-party websites.
Links are provided for visitor convenience and do not necessarily constitute endorsement of the content, products, or services offered by those third parties.
15. Website Availability and Security
We aim to keep our website accessible, functional, and secure.
However, we cannot guarantee uninterrupted website availability.
Temporary interruptions may occur because of maintenance, hosting issues, software updates, technical failures, or circumstances beyond our reasonable control.
We may modify, suspend, or discontinue website features as necessary.
Visitors are responsible for using appropriate security measures when accessing the internet and protecting their own devices and account credentials, where applicable.
16. Disclaimer of Warranties
To the extent permitted by applicable law, this website and its general informational content are provided on an “as available” and “as is” basis.
We do not make warranties concerning uninterrupted access, the absence of technical errors, or the suitability of general website information for an individual’s medical circumstances.
Nothing in this section disclaims any warranty, duty, or patient protection that cannot legally be excluded.
These website disclaimers do not govern or reduce the applicable professional standard of care for medical services provided by Sterling Medical Center.
17. Limitation of Liability
To the extent permitted by applicable law, Sterling Medical Center is not responsible for losses arising solely from unauthorized website use, temporary website unavailability, or reliance on general website information as a substitute for individualized medical advice.
Nothing in these Terms & Conditions excludes or limits liability for medical malpractice, professional negligence, fraud, willful misconduct, or any other liability that cannot lawfully be limited.
These Terms & Conditions do not waive patient rights or legal remedies provided under applicable federal or Michigan law.
18. Children’s Use of the Website
Our website is intended primarily for adults seeking information about healthcare services for themselves or individuals under their care.
Parents and legal guardians may use the website to request information or appointments for minors where legally permitted.
The collection, use, and disclosure of information relating to minors are subject to applicable privacy laws, healthcare consent requirements, and any independent legal rights of minor patients.
Children should not independently submit personal information through general website forms without appropriate authorization where required.
19. Governing Law
These Terms & Conditions are governed by applicable laws of the United States and the State of Michigan, without overriding any mandatory legal protections or jurisdictional requirements.
Any dispute concerning website use will be handled in accordance with applicable law and the jurisdiction of the appropriate court.
Nothing in these Terms & Conditions restricts any legal right or remedy that cannot lawfully be waived.
20. Changes to These Terms & Conditions
Sterling Medical Center may revise these Terms & Conditions to reflect changes in website functionality, healthcare services, business operations, or legal requirements.
When updates are published, the effective date at the beginning of this document will be revised.
Continued use of the website following publication of updated terms may be treated as acceptance of the updated website-use terms where legally permissible.
Material changes requiring separate notice or consent will be handled in accordance with applicable law.
21. Contact Information
If you have questions about these Terms & Conditions or the use of our website, please contact:
Sterling Medical Center
Sterling Heights Location:
13409 E. 14 Mile Rd.
Sterling Heights, MI 48312
Dearborn Location:
6500 Schaefer Rd.
Dearborn, MI 48126
Phone: (586) 977-3900
Email: info@saadmd.com
Website: https://sterlingmedicalcentermi.com/
For questions relating to medical records, patient confidentiality, or protected health information, please contact the office and request assistance from the designated privacy representative.
Emergency Notice: If you are experiencing a medical emergency, call 911 immediately.