Telemedicine
Sterling Medical Center offers telemedicine appointments for appropriate healthcare needs, giving patients a convenient way to connect with a provider without making a trip to the office.
Whether you need a follow-up visit, want to discuss certain symptoms, or have questions about your ongoing care, a virtual appointment can make accessing healthcare simpler.
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Convenient Healthcare From Wherever You Are
Getting medical care doesn’t always require a trip to the office. Sterling Medical Center offers telemedicine appointments for appropriate healthcare needs, giving patients a convenient way to connect with a healthcare provider from home, work, or another private location.
Whether you have a follow-up question, need to discuss certain symptoms, or are looking for another convenient way to access care, a virtual visit may be an option. Our providers take time to understand your concerns, discuss your symptoms, and help determine the appropriate next step.
Telemedicine isn’t right for every medical concern, but when a virtual appointment is appropriate, it can make accessing healthcare simpler and more convenient.
What Is Telemedicine?
Healthcare Without the Extra Trip
Telemedicine allows you to communicate with a healthcare provider remotely using a phone, computer, or another compatible device. Instead of traveling to the clinic, you can attend your appointment from a location where you have a private and reliable internet connection.
A virtual appointment can be useful for certain follow-up visits, discussions about symptoms, prescription-related questions, and other healthcare needs that can be appropriately addressed without an in-person examination.
Before your appointment, our team can help determine whether telemedicine is a suitable option for your particular concern.
Preparing for Your Virtual Visit
Preparing for a telemedicine appointment doesn’t have to be complicated. A few simple steps can help you make the most of your time with your provider.
Choose a quiet and private location where you can speak comfortably. If possible, avoid public places or areas where other people may overhear your conversation.
Have your current medications, relevant health information, and questions nearby. If you’re discussing a specific symptom, it can be helpful to know when it started, how it has changed, and what you’ve already tried.
Make sure your phone, tablet, or computer is charged and connected to a reliable internet connection. If your visit requires a camera or microphone, check that both are working before your appointment begins.
When Telemedicine May Be a Good Option
A virtual visit can be helpful when your healthcare concern doesn’t require an in-person examination or testing at the clinic.
Follow-Up Visits
Discuss progress after a previous appointment or treatment.
New Health Concerns
Talk with a provider about certain symptoms or concerns.
Medication Discussions
Discuss medications and prescription-related questions when appropriate.
Ongoing Care
Stay connected with your provider for certain continuing healthcare needs.
General Health Questions
Discuss health concerns that may be suitable for a virtual visit.
Routine Conversations
Have certain healthcare discussions without traveling to the office.
Virtual Care, Personal Attention
Using a screen shouldn’t mean feeling disconnected from your healthcare provider. Telemedicine is simply another way to have a healthcare conversation when an in-person visit isn’t necessary.
At Sterling Medical Center, our approach remains the same whether you’re sitting in the clinic or connecting remotely. We want to understand what you’re experiencing, listen to your concerns, and give you an opportunity to ask questions about your health.
Your Questions Matter
A telemedicine visit gives you time to discuss concerns with your provider.
Your Health Information Matters
Discuss symptoms, medications, medical history, and other relevant details.
Your Next Step Matters
Understand your treatment, follow-up, or need for in-person care.
What Can We Discuss?
Telemedicine can be useful for a variety of healthcare conversations. During your appointment, your provider may ask questions about your symptoms, medical history, medications, and other relevant information.
Some concerns may be handled through discussion alone, while others may require an in-person examination, testing, imaging, or another form of evaluation.
Our providers will help you understand whether additional care is needed based on the information available during your visit.
Telemedicine FAQs
Have questions about telemedicine, scheduling, technology, or whether a virtual appointment is right for you? Here are some common questions.
A telemedicine appointment allows you to communicate with a healthcare provider remotely instead of visiting the clinic in person.
No. Some conditions require an in-person examination, testing, imaging, or another type of evaluation. Our team can help determine whether telemedicine is appropriate for your concern.
You can book an appointment online or call 586-977-3900 for assistance.
You'll generally need a compatible device, a reliable internet connection, and a private location where you can speak with your provider.
Yes. You can generally attend from a private, convenient location where you have a reliable internet connection.
Telemedicine is not intended for emergency care. If you are experiencing severe or life-threatening symptoms, call 911 or go to the nearest emergency room.