Frequently Asked Questions

We know that choosing a healthcare provider and understanding your care options can come with questions. We’ve gathered answers to some of the questions patients ask most often about Sterling Medical Center, our services, appointments, insurance, telemedicine, and locations.

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Frequently Asked Questions

Sterling Medical Center provides a range of healthcare services, including urgent care, primary care, physical exams, preventive care, flu shots, breathing treatments, X-rays, and telemedicine appointments.

Appointments are recommended to help minimize wait times and ensure you receive timely care. You can easily book an appointment online or contact our office directly.

Yes. We accept most major insurance plans. We recommend contacting our office or your insurance provider to confirm coverage for your specific service.

Yes. Telemedicine appointments are available for eligible healthcare needs, allowing you to connect with a provider conveniently from home.

Our urgent care team can help with many common illnesses, minor injuries, infections, respiratory concerns, and other non-emergency medical needs.

Our Sterling Heights location is at 13409 E. 14 Mile Rd., Sterling Heights, MI 48312. Contact us at 586-977-3900 for directions or appointment assistance.

Sterling Medical Center provides healthcare services for individuals and families, with available services depending on the patient's needs, age, and the type of care required.

Appointment availability can vary by location and service. Contact our office to ask about current availability.

Yes. Our providers evaluate many common, non-emergency injuries and determine appropriate care.

A telemedicine appointment allows you to connect with a healthcare provider remotely using a compatible device and a reliable internet connection.

Sterling Medical Center accepts most major insurance plans for treatment appointments. Coverage can vary by plan.

Yes. Online scheduling is available for applicable appointments.